Friday 21 July 2017

Building an Amazon Alexa Skill is so easy, Grandma can do it

Amazon devices with the Alexa agent.

Amazon devices with the Alexa agent

Last holiday season, the Amazon Echo was at the top of everyone’s wish list. Amazon sold a lot more than they had expected, and they had difficulty keeping the product in stock. Estimates place the number of devices sold at over 9 million, about nine times what they sold the year before!

And this year’s Prime Day yielded similar, impressive success. With those kinds of numbers, as marketers, we really ought to be thinking about ways to capitalize on that momentum. One way is by building our own Amazon Alexa apps, known as “Skills.”

When I first got my Echo, I was excited to start programming my first Alexa Skill. I soon came to realize that although you can certainly build some awesome, more advanced skills with some programming chops, it isn’t necessary to write a single line of code if you just want to get your feet wet with Alexa Skill creation. It was so easy to make my first Skill, in fact, that I’m fairly certain my not-so-technically-savvy grandma could do it.

Oh, and here’s an SNL skit about Grandmas and Alexa.

Before we get into how to create our first codeless Skill, let’s briefly examine the different types of Alexa Skills you can create:

Types of skills

There are four main types of Alexa Skills:

  1. Custom Skills
  2. Video Skills
  3. Smart Home Skills
  4. Flash Briefing Skills

Custom Skills

The Custom Skill type is probably what comes to mind first when you think of an Alexa Skill. The sky is the limit when it comes to the Custom Skills type. As the name implies, it allows for a custom interaction model, enabling some of the more robust Skills like Jeopardy and Domino’s. This Skill type requires programming expertise. But the documentation is pretty robust, and there are plenty of code examples to reference in the wild or via Amazon.

Video Skills

Video Skills are a recent addition to the type of Skills you can develop. It focuses on control of video. In Amazon’s words, “Video skills target content and video services, which can include changing the channel, but also enables customers to search for content and choose content to play from search results.” So, you wouldn’t use this Skill type to raise the volume on your WiFi-enabled TV. If your intention is to interact with a video device, it will be easier to use the video API than to build a fully custom Skill.

Smart Home Skills

Smart Home Skills are for controlling connected home and home automation devices such as the Nest or Phillips Hue light bulbs. If your goal is to control these type of devices, it’s easier to leverage this Skill type, due to an associated API, rather than creating a fully custom Skill.

Flash Briefing Skills

Lastly, there is the Flash Briefing Skill type, the one we will be discussing.

A common activity for Amazon Echo device owners is asking Alexa about the news. Users are able to assign different news sources to be included, and news items are read out upon asking Alexa, “What’s my Flash Briefing?” or “What’s in the news?”

If you’re a publisher, it’s an absolute no-brainer to set up your own Flash Briefing Skill. It’s also very easy to set up this type of Skill, as it requires zero programming. Let’s explore how to do this.

Creating your Flash Briefing Skill

Awesome. You’re ready to create a Flash Briefing Skill. The first thing you need to do is set up an Amazon Developer account:

https://developer.amazon.com/

Once you’ve set up your Developer account, sign in and select the Alexa tab at the top of the Developer Console:

Click the “Get Started” button nested under “Alexa Skills Kit”:

Now, choose the “Add a New Skill” on the right side of the screen.

Choose “Flash Briefing Skill AP” for Skill Type, choose a language, and give it a name:

Hit “Next” until you reach the Configuration Stage.

Set an error message in case something goes wrong.

Mine is set to “Uh oh. The Search Wilderness skill got broke-ed broke-ed broke-ed.

Click the “Listen” button to ensure that Alexa will read your error message correctly.

Then, click the “Add new feed” button:

Add a preamble. For mine, the field is set to “From the Search Wilderness blog.

Give your feed a name. Mine is “The Search Wilderness Blog.

Set your content update frequency. Mine is set to daily, since I don’t update my blog that frequently. A publisher like Marketing Land that publishes articles multiple times per day would probably want to set this to hourly.

Choose your content type as “text” — although you can choose “audio” and opt to record mini-podcast audio files that it would play instead.

Select the most appropriate content genre. Mine is set to “other.”

Your feed

Now for URL, set the destination to your blog feed. You might be inclined to simply input your blog’s existing RSS feed for this. This process is easy, but unfortunately, it’s not that easy.

You need to ensure that the content on the RSS feed is (a) short enough for a quick news update, and (b) 100 percent pronounceable by Alexa.

[Read the full article on MarTech Today.


Some opinions expressed in this article may be those of a guest author and not necessarily Marketing Land. Staff authors are listed here.


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Author: Paul Shapiro

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