Friday 25 August 2017

Why emotion is crucial to create brand advocates — and what you can do about it

If you could generate six times your revenue, would you? For marketing executives, this question is a no-brainer. The challenging part is answering this follow-up question: How? Recent research from Forrester provides a potential answer. Last year, the analyst firm found that customer experience (CX) is a key driver of revenue growth, and the brands […]

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source http://www.onpageseochecker.com/why-emotion-is-crucial-to-create-brand-advocates-and-what-you-can-do-about-it/

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